سياسة الخصوصية

プライバシー

PRIVACY POLICY

How we collect, use, and protect your personal information.

1. Information We Collect

When you place an order through our website or contact form, we collect your name, phone number (WhatsApp), and city. We do not collect payment information — all transactions are cash on delivery.

2. How We Use Your Information

Your personal data is used solely to process and confirm your order, coordinate delivery, and respond to your inquiries. We do not use your data for advertising or sell it to third parties.

3. WhatsApp Communication

Order details submitted through our contact form are transferred to WhatsApp to complete your purchase. By using this method, you agree that your order information will be processed via WhatsApp.

4. Data Retention

We retain your order information for as long as necessary to fulfil your purchase and comply with any legal obligations. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website uses minimal, essential cookies to remember your theme preference (dark or light mode). We do not use tracking cookies or third-party analytics cookies.

6. Third-Party Services

We use WhatsApp for order communication and Instagram for marketing. These platforms have their own privacy policies which govern their data practices. We are not responsible for how these platforms handle your data.

7. Your Rights

Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, correct, or request deletion of your personal data. Contact us via WhatsApp to exercise these rights.

8. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact

For any questions about this privacy policy or your personal data, please contact us via WhatsApp or Instagram (@nakama_store_morocco).